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Privacy Policy – Squatch Wash Pros | North Texas

Privacy Policy – Squatch Wash Pros

Last Updated: 10/01/2025

Squatch Wash Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when interacting with our website: https://squatchwashpros.com.

1. Who We Are

Squatch Wash Pros is a residential and commercial exterior cleaning company based in North Texas. Our website address is: https://squatchwashpros.com.

2. Information We Collect

2.1 Comments

When visitors leave comments, we collect:

  • The information shown in the comments form

  • The visitor’s IP address

  • Browser user-agent string (for spam detection)

 

2.2 Uploaded Media

If you upload images to our website, avoid including embedded location data (EXIF GPS). Other visitors can download and extract this data.

2.3 Cookies

We use cookies to improve your experience on the site.

Examples include:

  • Saving your name, email, and website when leaving comments (1-year duration)

  • A temporary cookie on the login page (deleted when you close the browser)

  • Login cookies lasting two days or two weeks with “Remember Me”

  • Screen settings cookies lasting one year

  • Editor cookies for users who create or publish posts

These cookies do not store sensitive personal data.

2.4 Website Forms

When you request service, submit quotes, or contact us, we may collect:

  • Name

  • Address

  • Email

  • Phone number

  • Service details

  • Photos you upload

  • Preferred appointment dates

We use this data strictly for customer communication and scheduling.

2.5 Analytics and Tracking

We may use standard analytics tools such as:

  • Google Analytics

  • Google Search Console

  • Call tracking or lead tracking tools (e.g., CallRail)

These tools may collect:

  • Device type

  • Browser type

  • IP address

  • Pages visited

  • Time spent on site

  • Referral sources

This information is used to improve site performance and marketing effectiveness.

2.6 Embedded Content

Articles or pages may include embedded content from third-party sites (e.g., YouTube videos, Google Maps, social posts).

Embedded content behaves the same as if you visited those websites directly.

They may collect data, use cookies, or track your interactions.

3. How We Use Your Information

We use your data to:

  • Respond to service requests

  • Provide quotes and schedule appointments

  • Improve website performance

  • Prevent spam and fraud

  • Follow up on customer inquiries

  • Deliver marketing communication (only if you opt in)

We do not sell your information to third parties.

4. Who We Share Your Data With

We may share data with trusted service providers who support our operations, such as:

  • Payment processors (if applicable)

  • Email and SMS communication platforms

  • Scheduling software

  • Web hosting providers

  • Analytics providers

  • Spam detection services

If you request a password reset, your IP address may be included in the password-reset email.

5. How Long We Keep Your Information

  • Comments: stored indefinitely

  • User accounts: stored as long as the account exists

  • Service request forms: retained for business and customer-service purposes

  • Analytics: retained per provider’s retention policies

We keep data only as long as needed for administrative, legal, or security purposes.

6. Your Rights Over Your Data

You may request:

  • A copy of the personal data we hold about you

  • Correction of inaccurate information

  • Deletion of your personal data (unless we must keep it for legal reasons)

To submit a request, contact us at:
info@squatchwashpros.com

7. Where Your Data Is Sent

Visitor comments and form submissions may be checked through automated spam detection services and other security tools to protect our website.

8. Security

We take reasonable steps to protect your information, including:

  • SSL encryption

  • Secure hosting environments

  • Limited access to customer data

  • Monitoring for spam, bots, and malicious activity

While no website can guarantee perfect security, we follow industry-standard practices.

9. External Links

Our site may link to external websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any major changes will be posted on this page with an updated “Last Updated” date.

11. How to Contact Us

Squatch Wash Pros
Azle, Texas
Email: info@squatchwashpros.com
Phone: (817) 349-6556